We really appreciated the service that was provided by The Family Mortgage Planners Team. We worked with Joel and he was so flexible in meeting with us always accommodating us around our work schedules. He really took the time to walk us through all of our options and to keep... read more us informed; answering all of our questions through the process. We found the customer service super informative and helpful. Professionals that go above and beyond in the service they provide. Thank you!

Working with Joel at family Mortgage was a wonderful experience, will be recommending to my friends and family.

Mark and Joel were competent and always available to answer questions throughout the entire process. Our financing was approved and went through without any problems whatsoever. We’re very thankful to Mark and Joel!

I greatly value the dedication that Family Mortgage Planners have to their costumers. Whether its newsletters on whats going on in the housing market, tips on finances, prizes to be won, or questions I might have, I always feel connected and a part of their team! Thank you for... read more your guidance along the way on my approval for my mortgage and for your quick responses!

We had the most amazing experience working with The Family Mortgage! Our broker, Joel, went above and beyond for us. He took the time to really understand our situation and made us feel genuinely cared for every step of the way. Our case wasn’t easy with immigration factors and short... read more notice but Joel and Mark handled everything with so much patience, professionalism, and kindness. They even helped us on weekends and always made time to answer our questions. We will absolutely be returning to The Family Mortgage for any future needs, simply because of how well we were treated. Truly exceptional service!

It definitely was a team effort from the "Family Mortgage Team". Mark and Joel both helped us through our home search. They always had an answer for us and gave sound advice. They are very accessible and prompt.
We recommend you talk with them and give "Family Mortgage Team" a chance... read more to earn your business.
Jamie and Janine.

Joel Kostelyk and Mark Kostelyk of Family Morgage Planners provided us high quality service. Mark told us the processing of our application would take less than a week and he was right because we got the conditional approval a day after we submitted all the required documents. They found the... read more lender who could give us the best interest rate and great loan feautures. Mark guided us to the easy documentation process of our application up to the end. Not only that, they still offered after-sale service to answer any questions even though the mortgage has already been released. They were very helpful, and honest/transparent to every detail of the transactions. I will definitely recommend them to my family members, coworkers, and friends. Five star for you and more power!

We've purchased 4 homes over the past 15 years and everytime we use Mark, Joel and the team at Family Mortgage Planners. Always professional, friendly, knowledgeable and available to answer any questions we have. They go above and beyond to take the stress out of the mortgage buying process.... read more Great job guys!! Thanks again for all the help.

Highly recommended! As first time home buyers it was a great experience having Joel handle our mortgage. He was so helpful and knowledgeable. He knew what lenders would work for our particular situation and got us great rates. Also he clearly communicated what we should expect at each stage and... read more helped ease any worries we had. He was easy to get a hold of and continued to touch base throughout the process to make sure everything was in order. Thanks Joel and the Family Mortgage Planners for a great experience and helping us get our mortgage for our first home.

Jonah walked us through the whole process and we ended up exactly where we needed to be. Both him and Mark are quick to respond and help out. Plus you can get everything setup from where ever you are.

Fantastic experience, bank said no as I am not working but as I have RIF income and rental income they were able to get us into our new home with 1.94% 4 yr fixed. Quick to reply to any questions. Highly recommend!

I had an amazing experience working with Family Mortgage Planners! From start to finish, their team was incredibly professional, knowledgeable, and supportive. They made the entire mortgage process smooth and stress-free, explaining every step and answering all my questions with patience and clarity. I truly felt like they had my... read more best interests at heart. Thanks to their expertise, I was able to secure a great rate on my mortgage, and I couldn’t be happier with the outcome. I highly recommend Family Mortgage Planners to anyone looking for trustworthy, reliable mortgage advice!

The whole team at Family Mortgage Planners was fantastic to work with. They answered all of our nitty-gritty questions with helpful explanations and additional information. As first time home buyers my husband and I felt very well taken care of and supported by Family Mortgage Planners.

The Family Mortgage Planners Team have been supporting me with my mortgage since 2010. They were recommended to me by a friend and I am grateful for that recommendation. I recently had the opportunity to renew my mortgage and Joel was incredible. He was super responsive and... read more diligent throughout the whole process. He was readily available and answered all of my many, many questions. If for some reason he wasn't around Mark was there to support, I felt very well taken care of. They did a great job finding me a mortgage at a very low rate.

Honest and excellent at what they do. Mark and Joel were very quick to respond and secure excellent rates for me and my family. They originally found an excellent rate on our rental property and when it came time to renew on our personal home they were very quick to... read more lock in a very low rate in period of time where rates changed very quickly. They made sure to get all the information from me that they needed to make sure I didn’t miss out on the best rate that I could get. I highly recommend them and appreciate the work they did. Jamie/Julie

Family Mortgage Planners were phenomenal to work with! They anticipated my questions, and answered everything so quickly I didn’t have time to stress over them! They helped us secure the mortgage on our little heart home! I will recommend Mark & Joel to anyone. I was very happy with everything... read more they did for our family!

The team at Family Mortgage led by Mark are great and highly professional, l did not experience any issues working with them. Joel and Jonah did a great job making our mortgage process smooth, l particularly loved the fact that they respond to messages timely and answer any questions... read more l had. I will highly recommend Family Mortgage for your mortgage needs.

Joel and his team have been amazing over the past couple of years! From getting our first mortgage five years ago, to the renewal this spring.. They made the whole process easy and quick, so we didn't have to worry about anything. We will definitely get in touch with them... read more to renew our mortgage five years from now and recommend them to everyone who is looking for amazing support. Thank you so much!

Family Mortgage Planners were 100% on the ball. They were recommended by family and we called them as our mortgage term was ending for a second quote. Service was friendly and prompt - more importantly I NEVER had to wait on the phone, be on hold, get conflicting stories or... read more bad advice - something I've become accustomed to when dealing with the big banks. Family Mortgage Planners made this a positive experience at a better rate than our bank offered. Highly recommended.

Mark, Jonah and crew were an invaluable member of our real estate team! They made our journey to finding financing for our home easy and hassle-free. Not only were they patient, accommodating, and kind throughout the process… they also made us feel very comfortable by answering any questions we had... read more (and ones we didn’t know we had). I would highly recommend them to assist you in finding affordable financing with a better interest rate than what is available in the general public market!

Mark was fantastic to work with. After dealing with a bank and having a less than positive experience, Mark had me pre-approved in less than an hour in a better deal than I thought possible. I would recommend them in a heartbeat!

I have used them twice now. Nothing but the best. Extremely helpful, solid advice, and professional.

We have used the team at the Family Mortgage Planners for three properties, three refinancing deals and for over 11 years. They care about your needs and find you the best rate available. We highly recommend.

The team at Family Mortgage Planners was fantastic to deal with. They made the process easy by staying in touch well and making sure everything was done thoroughly. They explained our options well and made sure we understood and could make the best decision based on our situation.

Joel was really friendly and helpful getting us approved for a mortgage. He answered any questions we had promptly and the whole process was smooth as silk. I highly recommend giving these fellas a call if you're needing a mortgage.

If you are looking for a mortgage, then look no further then Mark and Joel. They will treat you like family and will go above and beyond what you would expect. Highly recommend this team!

Incredible service and support. Highly recommend!