We received the most excellent service! Joel was thorough and patient with the particularities of my situation and the whole process went smoother than I could have hoped for. Our real estate lawyer even commented to me that my mortgage broker did an amazing job because it had been ages... read more since he had seen a lower mortgage rate. Hats off to this incredible team at Family Mortgage Planners!

These guys are amazing! They always have all the answers to my questions and have helped me with a mortgage and a refinance in a very speedy manner. Could not recommend them enough their team is just stellar.

Highly recommend. I refer all my real estate clients to them as well as my own personal mortgage!

I’ve used Joel and Mark 3 times over the last 15 years. Always felt like I was a priority. Very responsive, very thorough. Didn’t even have to step foot in their offices and they got me a mortgage on my own when I was worried... read more about being self employed. Very grateful for their seamless streamlined process. And thank you very much for the cookie delivery after I closed on my new mortgage. Thank you thank you!

Recently got a mortgage through this company. Friendly, knowledgeable staff. Quick response to any questions I had. We had a fairly tight deadline but they made the whole process very quick and easy, highly recommend.

Mark Kostelyk is the perfect mortgage broker. He got the job done on his end quickly and any information he needed from me; he asked in a way that didn’t make feel pressured. I know that I got a good deal. Next time I need a mortgage I will... read more be calling him again 🙂

Recommended to me by a couple of friends. What I found was great client care. The team at Family Mortgage Planners provided reliable and quick service. From beginning to end, there was no delay in answering our questions online or by phone, even afterhours. They provided clear direction, information, and... read more document requirements. We were extremely happy and thankful with the rate they found for us and how fast they were able to lock us in before a potential increase.

I had an outstanding experience with family mortgage team. Jonah and Joel were very professional and they made this whole process super easy and stress free. The communication was top-notch during the process and they responded timly manner to my emails and texts. I would recommend family mortgage team to... read more anyone whos in mortgage needs around me. Thank you so much!! You guys are best!!

Joel was really friendly and helpful getting us approved for a mortgage. He answered any questions we had promptly and the whole process was smooth as silk. I highly recommend giving these fellas a call if you're needing a mortgage.

The team at Family Mortgage Planners are exceptional. They got us a great rate on our house when we first purchased back in 2015, and got us an even better rate when we refinanced in 2020. They are super easy to communicate with and are very helpful at answering any... read more questions or concerns. We will continue to use them for our mortgage needs and I drop their name to all of my friends who are looking for mortgages.

We recently purchased our first investment property and Family Mortgage went above and beyond. We needed a non conventional / short term mortgage and they made it happen. Everything went smooth with regards to the processing even we had a delay from CRA with the document we need. The Kostelyks... read more are very prompt with communication - I get an answer to every single question I have within a minute or two. They were all extremely helpful. Highly recommended!

Absolutely thrilled with the service from Family Mortgage Planners! From start to finish, they made the mortgage process smooth and stress-free. Jonah is professional, knowledgeable, and genuinely cares about their clients. He took the time to understand my needs and provided personalized options that worked for me. Communication was clear... read more and consistent, and answered all my questions promptly. I felt supported every step of the way, and they helped me secure a great rate. If you’re looking for a mortgage broker you can trust, I highly recommend Family Mortgage Planners. Truly exceptional service! Thank you for making my home buying experience so positive!

Family mortgage planners were excellent to work with. They had me prequalified very quickly and made the process of submitting all the required paperwork really easy. Once I had made an offer, they got me a great rate and once again got me set up very quickly. I highly recommend... read more the Family Mortgage Planner team for any of your mortgage needs!

We have been working with Mark and Joel for years. They always work hard for us, and take all the stress out of renewing our mortgage or signing up for a new one. They are always there to answer questions no matter what. Mark, Joel and the rest of the... read more team are amazing!

Joel and Mark have been amazing to work with yet again! Been working with them for years on several homes and mortgages. They are always willing to help answer questions and make the process as easy as possible! They are 5 star, for sure!!!

Family Mortgage Planners were 100% on the ball. They were recommended by family and we called them as our mortgage term was ending for a second quote. Service was friendly and prompt - more importantly I NEVER had to wait on the phone, be on hold, get conflicting stories or... read more bad advice - something I've become accustomed to when dealing with the big banks. Family Mortgage Planners made this a positive experience at a better rate than our bank offered. Highly recommended.

Working with Joel and team at Family Mortgage Planners made the entire mortgage process so much less stressful. They were super patient, knowledgeable, and always quick to answer our questions (even the small ones). They explained everything clearly and helped us understand what we actually qualified for. Thank you for your... read more help!

My mortgage process was fast and seamless. I was able to complete everything online and my broker,Joel, kept me updated throughout the process. I would definitely recommend the Family Mortgage Planners if you are looking for efficient and excellent service.

Mark and Joel are the best mortgage brokers out there! They really work hard to get the best deals for their customers. They are so efficient, respond quickly and support clients in the best way possible. I trust them entirely and never doubt that they are advocating for my needs... read more and will secure the best mortgage lender for me. This time they have saved me approx. $700-800 per month! In this economy everyone should contact these brokers as I know I will for sure...live much more comfortably.

Great service

Very helpful mortgage brokers! They will answer all your questions and will help you with your application from start to finish. Thanks guys!!

These guys are awesome. They respond very quickly if you have questions or concerns, and they will walk you through anything if you have questions. I would recommend them to anyone needing a mortgage.

Very helpful mortgage brokers! They will answer all your questions and will help you with your application from start to finish. Thanks guys!!

My husband and I bought our first home through the Family Mortgage team. From the get go, Mark and his team provided us with great client service and answered all of our questions. As soon as we locked in on a home they were immediately on it and helped us... read more close the deal within a week. They answered our calls after working hours and reassured us that we would close the deal. I couldn’t be happier with the service we got. Moreover, they continuously worked hard to get us the lowest rates possible. I highly recommend the Family Mortgage Planner team.

We had an amazing experience with the help of Joel Kostelyk, from start to finish. He was so professional, knowledgeable, and quick to reply. He got us qualified for the perfect mortgage for us, and we were able to buy a house that was exactly what we wanted. I can’t... read more recommend their services enough, and have already told a friend to go with them. We are thankful we had such a good experience, as it takes off a lot of the pressure that comes with buying your first home.

Family Mortgage Planners helped me when I first bought my place, and again when it was time to renew. Really took a lot of the stress out of the process, helped every step of the way, and were very attentive when I had questions. I recommend them to anyone I... read more know looking at buying, and plan on using their services as long as I have my mortgage.

Very quick and efficient services. They responded extremely fast with the best offers available when my mortgage came up for renewal. The communication was very consistent and timely throughout the renewal process and I would highly recommend this team. They absolutely service their customers well. Jamie