– FROM OUR FAMILY TO YOURS –
We make it easy & stress-free
to find the right mortgage.
– FROM OUR FAMILY TO YOURS –
We make it easy & stress-free
to find the right mortgage.
★ ★ ★ ★ ★
5-Star Reviews
Buying a home is a big deal.
You shouldn’t feel confused, rushed, or pressured into decisions.
Family Mortgage Planners helps you find the right mortgage for YOUR needs — with clear explanations, honest advice, and a team that treats you like family.
Not all mortgages are created equal.
There may be an option that
fits your life better than another.
Our mission is to find it for you.
When it comes to financing, most homebuyers start (and stop) at their bank.
But, there are actually dozens of mortgage options available, and the differences can matter more than you think.
The challenge isn’t getting a mortgage.
It’s knowing which one actually fits your life.
That’s exactly where we come in.
As licensed mortgage brokers, we compare options from over 30+ lenders across Canada.
That means you get access to more options — not just what one bank can offer.
When you work with us, we:
Do all of the research for you.
Explain your options clearly.
Help you confidently choose the best mortgage for your needs.
We’re with you every step of the way.
Truly exceptional service!
★ ★ ★ ★ ★
“We had the most amazing experience working with The Family Mortgage! They took the time to really understand our situation and made us feel genuinely cared for every step of the way. Truly exceptional service!”
Emma R.
Let’s get you the best mortgage.
Here’s what you can expect from us:
Quick Responses
You can easily reach us by phone, email, or text — we respond promptly so you’re never left waiting or wondering what’s happening.
Clear Explanations
We take the time to walk you through your options in plain language, so you understand not just what you’re choosing — but why.
Honest Guidance
We truly keep your needs central to our mission. If something isn’t in your best interest, we’ll say so. Even if that means staying with your bank.
Stronger Options
Because we compare 30+ lenders, we’re often able to secure better solutions than clients were offered directly.
Smooth Process
From application to funding, we stay organized and proactive, making the process feel seamless instead of stressful.
A True Family Team
Mark, Jonah, and Joel work together on every file. That means shared responsibility, steady communication, and genuine care.
We’d be honored if you’d let our family take care of yours.
Made the process smooth & stress free from start to finish.
★ ★ ★ ★ ★
“Absolutely thrilled with the service from Family Mortgage Planners! From start to finish, they made the mortgage process smooth and stress-free. If you’re looking for a mortgage broker you can trust, I highly recommend Family Mortgage Planners. Truly exceptional service! Thank you for making my home buying experience so positive!“
Akash N.
We keep the mortgage process as easy as 1-2-3.
Start the conversation
We’ll learn about your financial situation, timeline, and your mortgage needs. Then, we’ll outline exactly what comes next.
Begin with our secure online application or schedule a call with us.
Move forward with confidence
We’ll walk you through the strongest mortgage and rate options available to you, explaining the differences clearly so you can choose with confidence.
Whether you need a pre-qualification outlining your purchase power or you’re ready to submit for final approval, we guide you every step of the way.
From start to finish, we stay proactive and responsive so you always know what’s happening.
Smooth. Organized. Stress-free.
Many of our clients come back — and refer their friends and family.
★★★★★
Working with Joel and team at Family Mortgage Planners made the entire mortgage process so much less stressful.
They were super patient, knowledgeable, and always quick to answer our questions (even the small ones). They explained everything clearly and helped us understand what we actually qualified for.
Maria T.
★★★★★
We received the most excellent service! Joel was thorough and patient with the particularities of my situation and the whole process went smoother than I could have hoped for. Our real estate lawyer even commented to me that my mortgage broker did an amazing job because it had been ages since he had seen a lower mortgage rate.
Hats off to this incredible team at Family Mortgage Planners!
Kristin B.
★★★★★
The team at Family Mortgage Planners are exceptional. They got us a great rate on our house in 2015, and an even better rate when we refinanced in 2020.
They are super easy to communicate with and are very helpful at answering any questions or concerns. We will continue to use them for our mortgage needs and I drop their name to all of my friends who are looking for mortgages.
Beau W.
We’d be honored to serve you, too.
Ready to get started?
There are several ways we can get started! Regardless of how you reach out, we’ll quickly get back to you & answer your questions!
Call or text us today!
780-907-7207
Connect with us!
Have a question?
Fill out the form below & we’ll get right back to you.
We’re trusted by thousands of local families.
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Very helpful mortgage brokers! They will answer all your questions and will help you with your application from start to finish. Thanks guys!!
Tricia M.
September 10, 2023The team at family mortgage was always available to answer questions and offered support to us every step of the way. After being turned down by our long term bank, we felt incredibly discouraged, but family mortgage was able to not only obtain our financing to purchase our forever home,... read more they also got us an incredible interest rate! I would highly recommend them to anyone going through the home buying experience!
Elise S.
February 26, 2021The Family Mortgage Planners Team have been supporting me with my mortgage since 2010. They were recommended to me by a friend and I am grateful for that recommendation. I recently had the opportunity to renew my mortgage and Joel was incredible. He was super responsive and... read more diligent throughout the whole process. He was readily available and answered all of my many, many questions. If for some reason he wasn't around Mark was there to support, I felt very well taken care of. They did a great job finding me a mortgage at a very low rate.
Melissa K.
November 23, 2020 -
Mark and Joel have helped us get great mortgages multiple times. We often recommend them to people starting out on their real estate ownership journey or investors looking to grow their portfolio. Whichever stage of the real estate game you're in; they'll get you a mortgage to help you reach... read more your goals. Always impressed in what they are able to do!
Glenn S.
December 9, 2025Fantastic experience, bank said no as I am not working but as I have RIF income and rental income they were able to get us into our new home with 1.94% 4 yr fixed. Quick to reply to any questions. Highly recommend!
AlanCarolyn R.
April 9, 2021I’ve used Family Mortgage Planners several times now, and have recommended them to friends who have also utilized their services. They’re conscientious, friendly approach to what can be intimidating subjects is second to none, and what I appreciate most. Their ability to get great rates doesn’t hurt either. I will... read more continue to emphatically recommend them, as well as use their services personally in the future.
Robert M.
November 1, 2022 -
Got a great rate on my mortgage. The people at family mortgage are knowledgeable, helpful and very responsive to ally questions.
nicholas s.
June 8, 2022We purchased our first home with the help and guidance from your team. Always quick to answer emails and phone calls and helped us with any questions we had as new home owners. Will recommend your services to family and friends.
Bryant M.
February 21, 2021Mark Kostelyk is the perfect mortgage broker. He got the job done on his end quickly and any information he needed from me; he asked in a way that didn’t make feel pressured. I know that I got a good deal. Next time I need a mortgage I will... read more be calling him again 🙂
Austin A.
October 30, 2025 -
My mortgage process was fast and seamless. I was able to complete everything online and my broker,Joel, kept me updated throughout the process. I would definitely recommend the Family Mortgage Planners if you are looking for efficient and excellent service.
Taiwo A.
March 1, 2022This is not the first time that I have used this company for my mortgage. Worked with Mark before, this time Joel was my advisor. Somehow they can always get better rates than other companies. I was very happy with Joel and all his requests to complete my appllication. There... read more was no “after hours” for calls or emails. Always respectful and pleasant. If you need the best in mortgage business the Family Mortgage Planners are hard to beat. Was a pleasure to do business with them.
wojciech g.
March 25, 2025Highly recommend. I refer all my real estate clients to them as well as my own personal mortgage!
Elidio A.
January 1, 2023 -
Joel and Mark were excellent and were always there to answer any questions I had!
Joseph R.
November 16, 2021Great service
madeline t.
April 1, 2025Recently got a mortgage through this company. Friendly, knowledgeable staff. Quick response to any questions I had. We had a fairly tight deadline but they made the whole process very quick and easy, highly recommend.
Meredith K.
May 10, 2024 -
Honest and excellent at what they do. Mark and Joel were very quick to respond and secure excellent rates for me and my family. They originally found an excellent rate on our rental property and when it came time to renew on our personal home they were very quick to... read more lock in a very low rate in period of time where rates changed very quickly. They made sure to get all the information from me that they needed to make sure I didn’t miss out on the best rate that I could get. I highly recommend them and appreciate the work they did. Jamie/Julie
Julie F.
March 1, 2022Joel and Mark were great to work with. Knowledgeable, kind and understanding of our situation as a business owners. Thanks again guys!
Brandley P.
September 16, 2021Very helpful mortgage brokers! They will answer all your questions and will help you with your application from start to finish. Thanks guys!!
Tricia J.
November 1, 2022 -
Joel and Mark have been amazing to work with yet again! Been working with them for years on several homes and mortgages. They are always willing to help answer questions and make the process as easy as possible! They are 5 star, for sure!!!
Christie M.
August 10, 2024Wonderful People. True compassionate, fast, honest service. Exceeded our expectations both times we required help refinancing our mortgage and using home equity. Thank you!
Terry U.
August 9, 2022Family Mortgage Planners were 100% on the ball. They were recommended by family and we called them as our mortgage term was ending for a second quote. Service was friendly and prompt - more importantly I NEVER had to wait on the phone, be on hold, get conflicting stories or... read more bad advice - something I've become accustomed to when dealing with the big banks. Family Mortgage Planners made this a positive experience at a better rate than our bank offered. Highly recommended.
Patrick G.
August 26, 2025 -
Mark and Joel were competent and always available to answer questions throughout the entire process. Our financing was approved and went through without any problems whatsoever. We’re very thankful to Mark and Joel for making financing a home purchase so easy!
Benjamin W.
March 1, 2021It definitely was a team effort from the "Family Mortgage Team". Mark and Joel both helped us through our home search. They always had an answer for us and gave sound advice. They are very accessible and prompt.
We recommend you talk with them and give "Family Mortgage Team" a chance... read more to earn your business.
Jamie and Janine. Jamie D.
December 7, 2021Incredible service and support. Highly recommend!
felicia s.
September 10, 2023 -
Mark and Joel are one of the best mortgage planners I've interacted and done business with. They are very professional, responsive and dedicated to doing excellent work. They made our mortgage process so seamless and easy. I highly recommend them!
Femi O.
September 7, 2021We have used the team at the Family Mortgage Planners for three properties, three refinancing deals and for over 11 years. They care about your needs and find you the best rate available. We highly recommend.
Jenianne B.
March 1, 2022Good service, good advice!
Monique A.
October 11, 2025 -
My partner and I were first home byers and Family Mortgage Planners team (Joel, Mark and Jonah) was amazing with us! They answered all our questions no matter small or big, and ensured that we got the best experience and a piece of mind. Now we are a proud home... read more owners and so glad that we had a fanatic team in place to support us.
Liudmila S.
April 10, 2024Mark has been a pleasure to work with. Competitive rates and valuable advice. Thought I would try a discount mortgage provider direct and If I chose him instead I would have saved a lot of money as rates dropped and now I’m locked in! Very happy with his service and value... read more he bring to the table
Alex H.
January 18, 2021Great rates. Good people. Professional service. I wish they provided more advice based on your situation. But if you know why you want and why it’s best for you, that might not matter.
Braden B.
May 16, 2022